Useful Information

Are your plumbing and heating parts genuine or OEM?

We offer both genuine and high-quality OEM parts to ensure optimal performance and compatibility.

Can I find parts for older or discontinued water heater models?

Yes, we stock parts for a wide range of water heater models, including older and discontinued units. Provide your model number, and we'll assist you in finding the right part.

How do I confirm if a part fits my water heater?

Simply provide your water heater's model number or specifications, and our team will verify the part’s compatibility.

Where can I find my water heater’s model number?

The model number is typically located on a nameplate or sticker on the side or back of the unit. If you're unable to locate it, refer to your user manual or contact the manufacturer for guidance.

Do you offer international shipping?

Yes, Ricambi ships plumbing and heating parts throughout Australia and internationally. Delivery times and charges depend on the destination and product availability.

What if the part I need isn’t listed?

If a part is not currently in stock, we can usually order it directly from the manufacturer or suggest a suitable alternative. Contact us for assistance.

Are there reviews for your plumbing and heating parts?

Absolutely! We've earned over 100,000 positive customer reviews, reflecting our commitment to quality and customer satisfaction.